Shipping Policy
At Heritagepave, we are committed to ensuring that your jewellery reaches you safely and securely. Our shipping policy is designed to offer you peace of mind with every purchase.
1. Free Shipping and Insurance
We are pleased to offer FREE shipping and insurance on all orders within India. Whether you’re ordering a ready-to-ship item or a custom piece, Glimora ensures that your purchase is fully insured until it reaches your doorstep.
2. Shipping Timelines
1. Ready-to-Ship Items
For items that are ready in stock, shipping will be processed within 48-72 hours.
2. Made-to-Order Items
For custom or made-to-order jewellery, the processing time is typically 10 to 15 business days. These items are crafted with precision, and we appreciate your patience during the production period.
3. Shipping Partners
Once your order is ready, it will be shipped through one of our trusted shipping partners, including BVC Logistics, Sequel, DTDC, Bluedart, and others. We shall try to provide you with a tracking number so you can monitor your shipment in real time.
4. Inspection Upon Delivery
We urge all customers to inspect the package for any signs of tampering or damage before accepting or signing for the delivery. If you notice any damage or tampering, kindly refuse to accept the package and inform our customer service team immediately.
5. Return, Exchange, and Buyback Shipping
For any returns, exchanges, or buybacks, Glimora will cover the cost of reverse shipping and provide insurance for the returned item. We will handle the logistics to ensure a seamless process.
6. Packaging
Your jewellery will arrive in durable, tamper-proof packaging to ensure that it remains secure during transit. Whether it’s a piece of jewellery or a solitaire, each item is delivered in our signature Heritagepave packaging with all relevant certificates for authenticity.
7. Free Gift Packaging
If your purchase is intended as a gift, we are happy to offer free gift packaging along with a personalized message of your choice. Your gift will be delivered in an elegant Glimora gift box, ensuring that the recipient is delighted with their special gift.
8. Policy Updates
Heritagepave reserves the right to update or change these policies at any time, so we recommend checking them regularly. Any updates will be effective immediately upon being posted on our website: https://heritagepave.com/ If significant changes are made, a notice will be provided to ensure customers are aware of the updates.
9. Customer Support
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
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